Last Updated: March 16, 2026
These Terms of Service ("Terms") govern access to and use of the Strangely Perfect platform and related services (the "Service") provided by Strangely Perfect LLC, a Florida limited liability company ("Company," "we," "us," or "our").
By accessing or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
If you have entered into a separate written agreement with us covering the Service, that agreement will control to the extent of any conflict.
The Service is a business-focused platform that provides AI-assisted gift research, recommendation workflows, shipment tracking support, and related automation tools.
The Service is intended for use by businesses located in the United States. We do not represent that the Service complies with laws outside the United States. Customers accessing the Service from outside the United States do so at their own risk.
You must be at least 18 years old, provide accurate registration information, and maintain the confidentiality of account credentials. You are responsible for all activity occurring under your account.
We may suspend or terminate access if these Terms are violated, there is a security risk, there is non-payment, or we reasonably suspect unlawful activity.
We may offer time-limited free trials. During any trial, the Service is provided "as is" without warranties, features may be limited, and we may suspend or terminate the trial at any time.
If you do not convert to a paid subscription, we may delete trial data after a reasonable period.
You may use the Service only for lawful business purposes. You may not: reverse engineer or attempt to extract source code or models; use automated systems to scrape or overload the Service; circumvent technical safeguards; resell or sublicense the Service without authorization; or use the Service for unlawful, fraudulent, or discriminatory activities.
The Service uses machine learning and automated systems to generate recommendations and insights. You acknowledge that outputs may be incomplete or inaccurate, recommendations are advisory in nature, and you are responsible for reviewing and approving all outputs.
We do not guarantee business outcomes, recipient reactions, or suitability of any recommendation.
"Customer Data" means information submitted to the Service by or on behalf of Customer. Customer retains ownership of Customer Data.
You grant Company a non-exclusive license to host, process, and analyze Customer Data to provide the Service, maintain and improve the Service, and develop new features and functionality.
We may use aggregated or de-identified data derived from Customer Data for analytics, research, and service improvement. Customer represents that it has the right to provide all Customer Data and that such use complies with applicable law.
Customers may provide shipment tracking numbers and related delivery information. We process shipment data solely to monitor delivery status, provide updates, and trigger workflow automation.
We are not a shipping carrier and are not responsible for shipment performance, loss, delay, or delivery failures.
Each party may receive confidential information from the other. The receiving party agrees to use confidential information only to perform under these Terms, protect it using reasonable safeguards, and not disclose it except as required by law.
Confidential information does not include information that is public, independently developed, or lawfully received from a third party.
Paid subscriptions are billed as agreed at purchase. All fees are non-refundable unless required by law. Customer is responsible for applicable taxes. We may suspend Service for non-payment after reasonable notice.
The Service may integrate with third-party providers, including CRM systems, AI providers, payment processors, and carriers. We are not responsible for third-party outages, changes in third-party terms, or third-party service performance. Use of third-party platforms is governed by their terms.
Company retains all rights, title, and interest in the Service, software, AI models, and underlying technology. Subject to compliance with these Terms, Customer may use generated outputs for its internal business purposes.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT OUTPUTS WILL BE COMPLETE OR ACCURATE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW: COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES. COMPANY'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE FEES PAID BY CUSTOMER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. IF THE CLAIM ARISES DURING A FREE TRIAL, COMPANY'S TOTAL LIABILITY SHALL NOT EXCEED $100.
ALL CLAIMS MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.
ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE MUST BE BROUGHT WITHIN ONE (1) YEAR AFTER THE CLAIM ARISES, OR IT IS PERMANENTLY BARRED.
Before filing any claim, Customer must provide written notice describing the issue and allow thirty (30) days for resolution.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any legal action shall be brought exclusively in the state courts located in Miami-Dade County, Florida, or the United States District Court for the Southern District of Florida (Miami Division). Each party consents to personal jurisdiction and waives objections to venue.
We may update these Terms from time to time. Continued use of the Service after updates constitutes acceptance.